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CLICK HERE FOR OUR FREE BROADBAND ACRONYM
MINI DICTIONARY
Apart from our passion for Broadband Service provisioning for business
both small and large all over the UK , we also
offer a full ISP service option through our All-In-One Hosting and
Email package. For the best part of a decade we have been making
our mark by supplying and installing Broadband DSL and Broadband
Internet solutions to Borough Councils, County Councils, Health
and Police Authorities, Estate Agents, Railway and Air Traffic
Control companies, Advertising and Marketing Agencies and many
other commercial businesses.
Why do Local Authorities and other businesses use our Broadband?
Generally
it's because we provide much lower contention than they are
currently using (and therefore they enjoy increased bandwidth)
at a much better price. In fact in a recent costing
exercise we were able to show a total annual saving of £77,000
for three local authorities while improving their level of
service by a factor of between 4 and 8 times.
What about our Service levels and support?
If we are
talking Broadband, then all our standard ADSL packages carry
British Telecom "Standard Care" SLA (Service Level
Agreement). For just £10 per
month, per ADSL circuit you can have British Telecom "Enhanced
Care". As for support, well the best just got better.
Our Broadband Support Desk is now open 8.00am until 8.00pm
Monday to Friday and 9.00am until 6.00pm Saturday and Sunday.
How come we have such low contention ratios?
Well, this
is part of the "Multidata Difference" (see more below) and we
like to use the motorway analogy. Think of all ADSL
broadband as being a three motorway. Traffic flows fast or slow,
accidents happen and you get hold ups, sometimes the motorway is
completely closed. It's all a bit unpredictable, especially on a
bank holiday weekend. This motorway is where you will find most
broadband suppliers. Now imagine the hard shoulder with no
police restrictions on using it. That's where the
MultiData Broadband traffic is going. It's nice zooming by all
those people stuck in the jam, isn't it?
The MultiData Difference.
Doing it differently is what really makes us want to get out
of bed in the mornings. You should notice it right away if
you ever have to call us. You should notice it when you do
business with us and you should notice that it is ever present
throughout our customer/supplier relationship with you. We aim:
To serve you with a smile whether you buy from us or not
To provide you with the best ADSL/SDSL/Hosting and Email
solutions on an excellent features for price basis
To win 50% of our business on recommendation and customer
satisfaction alone
To put something back into the world/society (sounds
altruistic we know, but we mean it)
To have enormous amounts of fun supplying our services and
dealing with customers.
 
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